ESI*WakaNetwork.com
Queja 217971 Detalles
- Fecha cuando ocurrió 03/07/2013
- Daños Reportados: $22.98
- Ubicacion NV
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Was to pay a $2.99 for a one time processing fee to receive WAKANETWORK discount coupons to Wal-mart and other stores. Was told would receive email with instructions on use. Did not receive confirming email and forgot about coupons.This was on 2/28/13 and was notified by credit card fraud department on 3/7/13 that WAKANETWORK had submitted a charge of 19.99 against my debit card and also T-Mobile had submitted (4)four charges totaling $1,455.71.
When I called ESI*WAKANETWORK ,(866-259-9490) they informed me that the $19.99 was for my first months service. I told them that I did not agree to any charge other than the $2.99 and that I had specifically stated on 2/28/13 that I was not going to accept any charges other than the $2.99. I told the customer rep. on 3/8/13 that since I had not received the confirming email with instructions and therefore have not received any of the promised coupons, that I wanted my money refunded. I was told that the money could not be refunded, however she could give (3) three months of service for no additional fees. I told her that I did not want their service and to refund my money to which I was told that "my money could not be refunded".
- Anonymous SBID #10050c9d4d
- Publicado 03/08/2013
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.