Fast Again PC Booster by Activeris Software
Queja 218018 Detalles

  • Fecha cuando ocurrió 02/16/2013
  • Daños Reportados: $29.95
  • Ubicacion Scottsdale, AZ

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered FastAgain PC Booster on or about February 9, 2013. After downloading the program, my computer went really really slow and could hardly work around. I called their 800 number and the person who answered me told me to go to logmein123.com and after providing me with a login name and password, he was able to navigate my computer and showed me all these thousands of error messages in the registry. Now he asked me to pay him $390.00 and started negotiating down to $320.00. I told him I needed the authorization of manangement to pay this amount and being a saturday, the owners are not in. He said he will wait until I contacted the owners. He would not hang up. I hung up on his and turned off my computer. When I turned it back on the following day,
it got slower and I could not open a number of applications. After two days, my email was hacked and lost all my contacts and someone has been sending emails to my contacts saying I am stranded in another country and needed money. All of those who responded said the hacker is asking $1680.00 to be sent to Western Union. I'm not sure if anybody did buy into this scam.

I also sent email to Safecart and this is their response:


[Safecart #32925] AutoReply: URGENT Software Refund Request , RA Vendor: FastAgain








Hide Details
FROM: Customerservice
TO: (Personal Information Removed)

Message starred

Saturday, February 16, 2013 12:40 PM



Hello (Personal Information Removed)
Thank you for contacting Safecart.

We have received your inquiry and will get back to you via e-mail within the next 2 business days. Please do not reply to this email.

Our hours of operation are Monday through Friday, 6am to 5pm (PST).

Best regards,

SafeCart Customer Support

Until now, I have not heard back nor receive any refund. It is hard to contact the company by phone because they tell me to send email to request for a refund. I am still waiting.

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Comentarios

  • SafeCart1
  • SafeCart1 SBID #353a34a7ae
  • Publicado 03/18/2013
  • Hello Linda,

    SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at [email protected].

    Warm regards,

    Kristy
    SafeCart Customer Service
    www.SafeCart.com
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Resumen del Perfil de la Empresa

  • Fast Again PC Booster logo

EstadÌsticas de la Empresa

  • Queja Contra Fast Again PC Booster
  • Quejas Presentadas: 113
  • Daños Reportados: $22,053.09
Visite el Perfil de la Empresa Completo

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