Collagenta
Queja 218776 Detalles
- Fecha cuando ocurrió 03/11/2013
- Daños Reportados: $200.00
- Ubicacion Israel
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
While on the Sears website a survey popped up - I completed the survey and was provided with the opportunity to order a "risk-free" product from Collagenta for a very small shipping fee. Before ordering I looked over the website THOROUGHLY for any fine print, and nothing about the 2 week trial was noted (I do see that it's noted on their main website, but it wasn't on the site I ordered from). Within a few weeks I noticed a $148 charge on my credit card. I've been following up with the company (via e-mail, because no luck with 1-800 #)...but haven't had any luck yet regarding a credit for the unauthorized charge. I have also submitted a dispute request to my credit card company.
Not impressed!
I'm hoping that if I return the product that they will reimburse me the charge in full. I'm also hoping that I can return to a Canadian location, rather than ISRAEL!! Waiting to hear back from them on this.
I noted $200 in damages-shipping/product/return.
- Tasha SBID #c65f6bbfd5
- Publicado 03/11/2013
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