Pura Silk
Queja 220904 Detalles
- Fecha cuando ocurrió 02/06/2013
- Daños Reportados: $189.00
- Ubicacion Slovenija
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered a purasilk & bellagenix trial pack in January 2013. I've got both the trial packs in February 2013. And all of the sudden, my credit card due in Mac 2013 was billed again for USD99.95 from Purasilk International, & another USD99.95 from Bellagenix International USA. I did not get the product for these second billing, and i did not order for it. I only ordered the trial packs, which i have paid USD4.95 & USD3.95 respectively.I must admit I didnt read their terms and conditions.I didnt even see them.If I knew before what I know now I would never bought this produkt.For this price I could have a new face but I dont have it and niether my money.
Has enybody succeed with complain?
- anica SBID #353a34a7ae
- Publicado 03/18/2013
Comentarios
- anica SBID #353a34a7ae
- Publicado 03/18/2013
-
I must be honest here.Not very long time ago I sent an email to this company and today I got an answer.
Dear Madam,
We respectfully apologize for the inconvenience. As part of the “14 Day Trial” offered for PuraSilk and Bellagenix, it is the responsibility of the customer to contact our customer service department within the trial period. Should they wish to cancel their trial or any future shipments, a request for a return authorization number must be made during their 14-Day trial period.
The first Lifestyles auto-shipments were billed on 03/15/2013 in the two amounts of 94.90 and was sent to our fulfillment warehouse on 03/16/2013. You should receive the product within 2 weeks. Contact us as soon as you receive the order to obtain an RMA and return instructions. Once we receive the package or valid tracking information, a refund will be issued.
All future shipments have been cancelled.
Thank you,
Customer Service Department
Now I am waiting for this shipment and then we will see.
I will informe you about the solution.
-
- thumb up
- 0
- thumb down
- 0
- flag
- anica SBID #e887f2f2fa
- Publicado 04/02/2013
- A few days I got An RMA number for two products I bought- Purasilk and Bellagenix. Today I sent these two products back in United Kingdom. They cancelled all my future shipments but if I`ll get a ferund ... Well we will see. I will report.
-
- thumb up
- 0
- thumb down
- 0
- flag
- anica SBID #e887f2f2fa
- Publicado 05/14/2013
- Today was a happy day. I got a refund. I must say I didn`t expect it but got it.
-
- thumb up
- 0
- thumb down
- 0
- flag
Similar User Submitted Complaints ▼
Pura Silk Queja 339135 for $160.00
-
savanna - Publicado el 04/17/2015
¿Tiene una queja?
Añadir una queja y correr la voz. Quejas de alto volumen tienen una mejor oportunidad para recuperar su dinero. Presentar un informe y unir fuerzas con otras personas como usted!
Presente Una Queja AhoraResumen del Perfil de la Empresa
EstadÌsticas de la Empresa
- Queja Contra Pura Silk
- Quejas Presentadas: 453
- Daños Reportados: $130,447.30
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.