Mizulean & Channel 4
Queja 221286 Detalles
- Fecha cuando ocurrió 03/19/2013
- Daños Reportados: $128.90
- Ubicacion Altrincham, Cheshire
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered a "free trial" of Mizulean and Puracleanse for 14 days. It took a few days to arrive but then I found out this morning that £128.90 plus 2 delivery charges of £4.95 plus £2.45 have been taken from my bank account in full payment for the "free trial". The "free trial" runs from date of order and not date of purchase so I was "out of time" to cancel the trial. I have had the product for 10 days and not been able to give a 14 day trial before being charged. Not happy with the product but they will not refund the cost or allow me to return the item.
ADDRESS TO RAISE FORMAL COMPLAINT IS NHN SUITE 7, PEEL HOUSE, 30 THE DOWNS, ALTRINCHAM, CHESHIRE WA14 2PX
but they insist that I am at fault as I thought a 14 day "free trial" meant that you had 14 days to trial the item. You clearly can't do a 14 day trial if you don't receive the item on the day of the order.
- Anonymous SBID #4309234343
- Publicado 03/19/2013
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