Bobs Discount Furniture
Queja 222453 Detalles
- Fecha cuando ocurrió 03/23/2013
- Daños Reportados: $500.00
- Ubicacion 2500 Central Avenue, Yonkers, NY 10710
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I purchased a living room set and marble desk from Bobs It has been replaced 3 times and still keeps coming damaged. I have made repeated calls to customer service and the store and I am still unsatisfied. Customer service wanted to give me 15% compensation and keep my warranty on my furniture or 25% compensation and lose my warranty I found this unacceptable...I told them I would take 25% and keep my warranty and they said they could not do that and reordered another love seat and sofa and desk again. I am at my wits end and very unsatified with Bobs resolution to this matter. How many times are they going to deliver damaged merchandise this is the third time and there answer is we will reorder and have it checked before delivery which is what I was told on the second time of delivery.
I will never go to Bobs again I spend over 5000.00 at there store and I cant get satisfied.
- maria SBID #d7ef43740e
- Publicado 03/23/2013
Comentarios
- Bob_Cares SBID #7b5896e305
- Publicado 03/28/2013
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I can definitely understand your frustration. I'm sure we can make this right for you. Please send your order info to [email protected] and I'll be in touch. Thanks, Eric.
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- Queja Contra Bob's Discount Furniture
- Quejas Presentadas: 14
- Daños Reportados: $14,640.70
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