eFixNow
Queja 225259 Detalles
- Fecha cuando ocurrió 02/04/2013
- Daños Reportados: $150.00
- !
The complaint is against an online dating profile
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The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
This company showed up when I was having problems with the computer, they promised to fix it and the computer they said it was too much in the computer and that is why it was slow, now is slower and they
they really did anything except I was not able to use the computer for a couple of hours, did they fix it no they pretended, but in reality no fixing at all.
- Anonymous SBID #1c251068fd
- Publicado 04/01/2013
Comentarios
- Dave SBID #f8fb791c77
- Publicado 11/20/2013
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Efixnow
14670 Pony Express Rd.
Bluffdale, UT 84065
My name is Dave and I’m a supervisor for Efixnow’s Customer Service / Dispute Resolution Department. I would like to assure you that I hold our customer service experience in high regard and am disheartened to hear you’ve had a negative experience.
We are a legitimate United States based company within the state of Utah. We provide services for a wide variety of personal PC issues based solely on our clients requesting those services.
If the services provided to you were in anyway less than expected or contracted for, I would like the opportunity to review the work completed to verify services were rendered as expected.
I have a variety of information at my disposal including call recordings; video documentation and client record documentation that provides me the opportunity to fairly and accurately assess each client’s experience with Efixnow.
Though I cannot guarantee 100% satisfaction to all of our clients I would appreciate some of your valued time to review your particular case with you.
I can be reached at 800 704 8416 Ext. 4336 Monday through Friday between the hours of 7:00 AM – 3:00 PM MST.
Best Regards,
Dave
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