Wind Mobile
Queja 225262 Detalles

  • Fecha cuando ocurrió 03/27/2013
  • Daños Reportados: $600.00

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The company or person contact no longer exists

International boundaries

I work at Township Road 560 A, Fort Saskatchetwan, Alberta, T8L 4L7 and my cell phone can only work on roaming network (Wind Away Zone) with roaming charges. I complained WIND MOBILE of not receiving their regular cell phone network signals (Wind Home Service) on January 20, 2012 (Ticket No. C7465515). I was told that technical support will solve this issue or my monthly charges would be waived or re-imbursed. Neither the wind home signals restored nor my monthly charges waived. I frequently call Wind Mobile Customer Service to resolve this issue. On May 19, 2012 I was given a new Ticket No. C9162372 but no action was taken. I keep on calling Wind Mobile but issue has not been resolved for 14-months. Meanwhile I am regularly paying my monthly dues to Wind Mobile. Is it fair for a consumer to pay the bills while company is not providing the service it supposed to do?

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Resumen del Perfil de la Empresa

  • Wind Mobile logo

EstadÌsticas de la Empresa

  • Queja Contra Wind Mobile
  • Quejas Presentadas: 7
  • Daños Reportados: $4,830.15
Visite el Perfil de la Empresa Completo

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