LightInTheBox.com
Queja 225685 Detalles
- Fecha cuando ocurrió 03/25/2013
- Daños Reportados: $107.00
- Ubicacion Online, China
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I've been reading (after the fact), that they are slow and nonresponsive to RMAs for the return of merchandise. So far, I've had contact with a couple of reps and they reassure me not to worry, but there are no follow-up details and no way to return the shipment. I may dispute the charge with credit card company, but would rather resolve the issue through the company and return the items.
- Kathi SBID #dc7eb45e5f
- Publicado 04/02/2013
Comentarios
- Angelie SBID #b20de6f466
- Publicado 04/09/2013
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Dear Customer,
Thank you for shopping with us and telling us about your experience. Please send us your order number, so that Customer Service can find you in our system. In the meantime, you can open a Customer Service ticket and you will be able to check the progress of your request by accessing My Tickets on our website. Follow this link to view the ticket center: http://www.lightinthebox.com/index.php?main_page=ticket_center, and our customer service team will help you there.
Thank you,
LightInTheBox
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- Angelie SBID #b20de6f466
- Publicado 04/09/2013
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Dear Customer,
Thank you for shopping with us and telling us about your experience. Please send us your order number, so that Customer Service can find you in our system. In the meantime, you can open a Customer Service ticket and you will be able to check the progress of your request by accessing My Tickets on our website. Follow this link to view the ticket center: http://www.lightinthebox.com/index.php?main_page=ticket_center, and our customer service team will help you there.
Thank you,
LightInTheBox
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- Quejas Presentadas: 29
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