UniBlue
Queja 226460 Detalles
- Fecha cuando ocurrió 04/01/2013
- Daños Reportados: $29.95
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
My computer done a scan with uniblue virus thing and the next thing i know it's gone off my computer with $29.95 taken from my bank account. I want my money back. I didn't buy it and I didn't have that money to use for something stupid like that. I already have virus protection on my computer.
- Melissa SBID #576b1320a3
- Publicado 04/04/2013
Comentarios
- Uniblue_Customer_Support SBID #21f221124c
- Publicado 04/05/2013
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Hi Melissa,
I am truly sorry to hear that you have encountered this issue, please rest assured that it is not possible for our product to take your money, in order for the product to function, it must be purchased there after an automated Email will be sent confirming your purchase that includes the product serial keys and instrcutions to activate the products.
There is no need to need to worry as we are keen on resolving your issue as soon as possible, for this I must ask you for as much information about your oder as possible, such as an order number or perhaps an Email address please.
To submit your refund request you may also contact our support team directly by clicking on the link here below:
http://www.uniblue.com/support/ticket/
You may also join us on Livechat by clicking on the link here below:
http://www.uniblue.com/support/livechat/
Thank you,
Uniblue -
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- Uniblue_Customer_Support SBID #922175738a
- Publicado 04/05/2013
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Hi Melissa,
I am truly sorry to hear that you have encountered this issue, please rest assured that it is not possible for our product to take your money, in order for the product to function, it must be purchased there after an automated Email will be sent confirming your purchase that includes the product serial keys and instrcutions to activate the products.
There is no need to need to worry as we are keen on resolving your issue as soon as possible, for this I must ask you for as much information about your oder as possible, such as an order number or perhaps an Email address please.
To submit your refund request you may also contact our support team directly by clicking on the link here below:
http://www.uniblue.com/support/ticket/
You may also join us on Livechat by clicking on the link here below:
http://www.uniblue.com/support/livechat/
Thank you,
Uniblue -
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- 0
- flag
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What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.