Quicken Loans
Queja 227167 Detalles
- Fecha cuando ocurrió 04/06/2013
- Daños Reportados: $500.00
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They advertise on TV that they close a loan application in a month or less. We have been trying to deal with them since February and nothing has been resolved. We asked for a $300,000 loan and we have over $3 million in assets and they keep coming back at us for more documentation. Too much. We have now said to give us our $500 rfundable deposit back. Jeanette (Personal Information Removed)
- jeanette SBID #d843d06e04
- Publicado 04/06/2013
Comentarios
- Jason SBID #949b78c7f7
- Publicado 04/09/2013
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I tried to refinance a home with Quicken Loans, but the 6-12 weeks was too long for me, and the phone calls never stopped coming in- I started to think that they may have even sold my information off. I went instead with a local office for Sierra Pacific Mortgage. I did NOT have ANY upfront deposits or fees!
They have over 100 branches nationwide. They took the application over the phone, sent me my paperwork that same day. I returned it later that afternoon, and received my approval in about 1 hour. They are a direct lender with Fannie Mae and HARP is a Fannie Mae product, so it couldn’t have been easier. We funded and recorded the loan 8 business days after my agent took my application. I was so impressed with the service and the timeline! The rate was lower than my bank offered me (under 4%)and my home was an investment home under HARP. My fees were low, and cash to close was ZERO. I didn’t have to pay for an appraisal as the program didn’t require one, and my new loan amount was less than the banks wanted to offer me.
At first, I was skeptical when my friend referred me to them. It just seemed to good to be true. But since I have closed, I have sent many of my family members and friends to them, and all of them have had the same experience. Only one of my friends didn’t qualify, but he said he had bad credit. Other than that, it was an amazing experience for everyone. I found my local agent by calling their toll free number 855-796-5626. Good Luck. I hope this helps others as it helped me!
-Jason -
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