Nathans Natural / Nuvoryn / Purecleanse
Queja 227508 Detalles

I am from South Africa and ordered the Nuvoryn and Purecleanse product from their websites. After no delivery I tried to contact the company at +27(0)21 300 2301. The phone rings and when somebody picks up it is immediately put down again or you are very politely told to hold the line a consultant will be with you soon. I was on the line for 20 minute holding for a consultant. After numerous complaints on their Contact Us website, where they promise that a consultant will contact me within 24 hours, still nobody contacted me. I am now trying to get my money back but cannot get anybody to talk to me. Trying to reverse the payment through the bank, I need Nathans Natural's authority to reverse the payment. I cannot get their authority because nobody want to talk to me. I don't know what to do to get my money back.