Swarovski Sale
Queja 227559 Detalles
- Fecha cuando ocurrió 01/03/2013
- Daños Reportados: $15,423.00
- Ubicacion Cai Guo Wei; Cai Hong Post Office; NO.139, Xi Hua Road, GuangZhou, G
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I believe I have become a victim of fraud. I ordered 3 items from the above firm and paid the amount of £154, 23 on 03.01.13. I received 3 fake products instead, cheap imitation of the items I have ordered and the attached receit indicated that they only cost $18. I emailed the sales team on [email protected] to report the problem. They asked me to send them a picture of the received items which I did. It was only in February that after several more emails from me to them that I receivedd the follwing email on 22.02.13:
Swarovski Sale <[email protected]>
Feb 22
to me
Dear Customer:
Hi, how are you?
First of all, we are so sorry for any inconvenience.
We will resend your new items asap.
If you received the new items, please send the old one back to
Address: Cai Guo Wei
Cai Hong Post Office
NO.139, Xi Hua Road?GuangZhou?GuangDong, Post Code:510170
P.R.C.
13556154472
Again, so sorry for any inconvenience.
Customer satisfaction is our #1 priority.
Best regards
I am still waiting to receive the promised items but no luck. I have also emailed them several times and no reply.
I hope that you can help me to have this problem resolved?
Sincerely
Marta
- Marta SBID #7fd0f801b7
- Publicado 04/08/2013
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