AirBNB
Queja 229319 Detalles

  • Fecha cuando ocurrió 04/03/2013
  • Daños Reportados: $100.00
  • !

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International boundaries

My wife Marny and I returned from Beijing, China on Air China flight 991, April 3, 2013. Flight 991 was one hour forty minutes late departing Beijing. As a result we missed our Westjet connecting flight 210 which departed at 2:30 PM despite the fact we had allowed two hours and fourty minutes for transfer in Vancouver. Air China 991 was to arrive at 11:50 AM but was delayed until 1:30 PM. The delay did not allow us to collect our luggage, clear customs, change terminals and board Westjet flight 210 at 2:30 PM. As a result we had to reschedule to Westjet 194 at 5:00 PM and were charged a $50.00 per person change fee for a total of $100.
I contacted Air China customer service requesting compensation for their delay. They refused to respond positively to my request.
Jim(Personal Information Removed)

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Resumen del Perfil de la Empresa

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EstadÌsticas de la Empresa

  • Queja Contra AirBNB
  • Quejas Presentadas: 55
  • Daños Reportados: $274,861.03
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