Rrov's Services
Queja 229403 Detalles
- Fecha cuando ocurrió 11/30/2014
- Daños Reportados: $99.00
- Ubicacion Perth
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Absolutely the worst customer service I have ever received from any company, let alone a service company. Their mission statement talks about being a provider of choice with great customer service - their website is quite good and inviting but the reality is something different.
Their response to a voucher booking with Groupon was unacceptable - never answering the phone or returning messages that were left. Ignoring online bookings but eventually scheduling a booking for a time and date that wasn't requested - then not turning up anyway. Repeated attempts meant the voucher time frame ran out and now they are saying it is a no-go and to ask Groupon for a refund.
After repeated attempts to email and I continue to get a response that there is nothing they will do. This company is a joke and I intend to leave such feedback where ever possible.
- Michael SBID #e81056c699
- Publicado 04/12/2013
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