AvanQuest
Queja 229947 Detalles
- Fecha cuando ocurrió 04/08/2013
- Daños Reportados: $54.14
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I bought the Smart PC Cleaner and licence. As I was processing the purchase the screen froze. I was advised an email would be sent to me with the conformation no. I never received this and have not been able to activate the program. The amount has been deobited from my credit card account. I expect a refund.
- Anonymous SBID #bc506babe8
- Publicado 04/14/2013
Comentarios
- Michael SBID #d1ada3f927
- Publicado 04/16/2013
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Dear Customer
At Avanquest we try our very hardest to help customers like yourself with issues with orders. I’ll try to answer your question here, but will give you my email below so you can contact me if you need further assistance. When you have completed your purchase you will be sent an email with your serial code, download link and installation instructions. Please check to make sure this email has not been flagged as spam and moved into your Junk folder (it’s possible the message ended up in this folder). Also please note we have a 30 day returns policy and dedicated technical support email address.
I would love to be able to help you with your problem, please email me at this address: [email protected]
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