SammyDress.com
Queja 231369 Detalles
- Fecha cuando ocurrió 04/15/2013
- Daños Reportados: $300.00
- Ubicacion China
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
They are thieves! I just placed the last order i'll ever place with them. It was for a purple yoga outfit advertised there and paid $24 for it. Then, I go onto their website today to see that they've cancelled the order without refunding me!
So, I created "a ticket" asking why my order was cancelled given I'd already paid and they replied that the item is not in stock. If the item is not in stock, 1) explain that instead of taking my money and then cancelling the order! 2) Give me a refund! Don't just cancel the order and keep my money.
And this is just the last straw. In addition, they have sent me jewelry that broke in a day, stained clothing, the wrong color of one dress and they advertised that many items were to ship in 1 day and then they ship weeks later.
I've had enough! Everything looks gorgeous website but unfortunately, it's all a big lie and a scam. They say that they are processing my other orders (hundreds of dollars worth. I've been re-wordrobing after losing all my clothes when i left an abusive man) and now I have spent most of my money and I dont think my clothes are coming. :(
Sammydress is an unethical company and I hope that the US bans them from doing business here because this isn't how we do business here. "
- Annie SBID #77525f6f5c
- Publicado 04/17/2013
Comentarios
- kent SBID #bb9399b777
- Publicado 04/24/2016
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Dear Annie,
Thank you for taking your time to write your review. We really appreciate the feedback.We wish to apologize for any inconvenience.
We want to resolve this issue in a appropriate way to your satisfaction.Unfortunately,we cannot find your order record in our system right now.In order to resolve this issue,please contact us in the link:http://www.sammydress.com/m-article-id-12.htm to offer us your order number and stated the issue in detail.Please rest assured that we would offer you the right resolution on your issue.
Again, I am sorry for the frustration this has caused you and hope that this will set things right.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service -
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