Live4Support 888-666-6459
Queja 231541 Detalles
- Fecha cuando ocurrió 04/18/2013
- Daños Reportados: $0.00
The complaint is against an online dating profile
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The complaint is mobile text spam or smishing related against an anonymous entity
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The phone number 888-666-6459 came up when I searched for technical support for Canon printers to resolve a problem with my Canon printer. GEORGE had me login to LIVE4SUPPORT.COM to assess the problem. My screen went black then he had control of my computer.. supposedly checking the drivers for my printer. He scanned the whole computer as far as I could see. He then told me I would need software to get rid of the viruses..... which he could sell me at $199 or so. Immediately a screen popped up to put in billing information , and at this point I was WAY beyond supicious. He called back to see if my husband was home with the credit card yet. I called him again to tell him I knew it was a scam.
- Bayer SBID #75ac40596c
- Publicado 04/18/2013
Comentarios
- Vishal SBID #62404cac25
- Publicado 05/26/2013
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Dear Customer,
We have thoroughly reviewed your complaint and feel that we owe you our deepest apologies for the inconvenience that confusions has caused.
At LIVE4SUPPORT, we are very serious about our customer’s satisfaction and we work hard to get to the bottom of any customer complaints. After analyzing the issue and conducting several internal reviews, we found that the issue originated from key staff changes.
This missed opportunity to give you an enjoyable experience with LIVE4SUPPORT is something that we could never abide by. To ensure that this will never happen again, we are creating company wide training sessions and creating an internal auditing team.
If you have any questions or comments regarding this matter, please feel free to discuss it with me at Email: [email protected] or Call on: 888-666-6459
Yours in service,
Vishal Singh
(Manager @ Live4Support) -
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.