SafeCart
Queja 235372 Detalles
- Fecha cuando ocurrió 04/29/2013
- Daños Reportados: $39.60
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Bought a piece of software from Paretologic a couple of years ago and the payment goes through Safecart. Apaarently this has been automatically renewing itself and taking my money every year - I only used it once! When I complained, I received a very rude email back which told me I would have been sent emails before the renewal warning me that my money would be taken. I never delete my emails and keep a close eye on junk and I did not have one email from them at all in the last few months to warn me of this renewal.
Furthermore, the company tells you you can cancel the automatic renewal by creating an account with the same details you placed your order with. When I did this, I was told no such record of an order with my details exists. Why did they have my payment details then? Absolute scam.
Update: 04/29/2013
I've been informed that my refund is being processed. The email telling me such was very abrasive and condescending. Vile company.
- Dale SBID #feae38ddd2
- Publicado 04/29/2013
Comentarios
- SafeCart1 SBID #fb78752b1e
- Publicado 05/02/2013
- This comment has been deleted by the Moderator for Terms and Conditions.
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