Efixnow 8007048416
Queja 236815 Detalles
- Fecha cuando ocurrió 03/29/2013
- Daños Reportados: $200.00
- Ubicacion donotknow
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they sent a bill into my credit co theydidno clearing of my pc.after two weeks,ihad found 3 troyens,52 cookies,55 threats.it wasto clear my pc every sunday at 3am it never happened.i had to buy a new pc, thank you
- james SBID #c7e22c9769
- Publicado 05/03/2013
Comentarios
- Dave SBID #f8fb791c77
- Publicado 11/20/2013
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Efixnow
14670 Pony Express Rd.
Bluffdale, UT 84065
James
My name is Dave and I’m a supervisor for Efixnow’s Customer Service / Dispute Resolution Department. I would like to assure you that I hold our customer service experience in high regard and am disheartened to hear you’ve had a negative experience.
We are a legitimate United States based company within the state of Utah. We provide services for a wide variety of personal PC issues based solely on our clients requesting those services.
If the services provided to you were in anyway less than expected or contracted for, I would like the opportunity to review the work completed to verify services were rendered as expected.
I have a variety of information at my disposal including call recordings; video documentation and client record documentation that provides me the opportunity to fairly and accurately assess each client’s experience with Efixnow.
Though I cannot guarantee 100% satisfaction to all of our clients I would appreciate some of your valued time to review your particular case with you.
I can be reached at 800 704 8416 Ext. 4336 Monday through Friday between the hours of 7:00 AM – 3:00 PM MST.
Best Regards,
Dave
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