HotelsOne.com,
Queja 237393 Detalles
- Fecha cuando ocurrió 05/02/2013
- Daños Reportados: $162.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Charged my credit card twice. I booked this room for a friend and when the friend arrived the hotel advised that 2 rooms were prepaid and they could not refund. This company refused to take ownership for the payment processing refund or credit my account. Will never use them again.
- Anonymous SBID #9204376a88
- Publicado 05/05/2013
Comentarios
- Blunt_Honest SBID #3f513f2212
- Publicado 05/05/2013
- My moms great at getting refunds from fraudulent companies. Call them up again and tell them that it was their error and if you do not get a refund for the full amount that you will be contacting the better business bureau, usually they back down because that's a Government agency. Good Luck
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- HotelsOne SBID #653fdd4f34
- Publicado 05/15/2013
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Dear sir or madame,
Sorry for the complications with your booking. When you're entitled a refund we will of course give you one. Can you email your booking number to [email protected], so we can investigate this issue? Thanks.
With kind regards,
Hotelsone -
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