MyTechHelp.com
Queja 242300 Detalles
- Fecha cuando ocurrió 05/17/2013
- Daños Reportados: $199.98
- Ubicacion FA
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
After I was sold a portable Hard drive for backing up all my files on my IMac, I was told that I needed to repurchase a myTechHelp service contract. I purchased a one year contract last August, I have until the beginning of Sept 2013 for my contract, but was told I did not. I was not told this information when I purchased.
Also August 2012 I purchased a one year virus scan system, now I am told it expires the beginning of June. I was not told that I was able to get my 49.99 back within 90 days. I recently was told I should have been told, but it was too late and I could not get my refund. They would not extend my contract for the amount of my refund, instead they offered me 2 $100.00 restaurant certificates. Well this too is a scam, as you can only get certain dollar amounts from selective places and than can only use small dollar amounts at a time. I will not get this service again. I will admit that the techs are amazing. But, customer service and scams out way their abilities. I am sending the unit back and asked that they send me an email stating that once they receive the unit I will be sent my $149.99. I was told that they are not allowed to send me an email.
- Rose SBID #7692e82378
- Publicado 05/20/2013
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What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.