Direct TV
Queja 243801 Detalles
- Fecha cuando ocurrió 05/22/2013
- Daños Reportados: $51.00
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International boundaries
I had called Direct TV and spoke to agent, Erica on 05/22/13 to see about cable services. She said to sign up on this day that the total charge would be for $21.37, explained to her that I would have to wait until payday on 05/24/13 and call back. Erica from Direct TV, then put me on hold and said she spoke to her superviser and they would not charge my debit card until Friday 05/24/13, said this was fine but 3 times during call with Erica, explained not to put through bank until 05/24/13. However, Erica charged my bank on 05/22/13 and on Friday 05/24/13 I had over $51.00 taken out in overdraft charges to my account.
- Mary SBID #f1fbe56e55
- Publicado 05/24/2013
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