Olotels.com
Queja 245518 Detalles
- Fecha cuando ocurrió 05/20/2013
- Daños Reportados: $246.00
- Ubicacion website
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
On 5-20-13 I went to reserve a hotel room on olotels.com but twice it told my that my card was "not accepted." As a result I made alternate plans elsewhere. Olotels still charged my card, and refused to give me a refund. The customer service people only repeat "it is a nonrefundable reservation" regardless of the misinformation I received from the website. DO NOT use olotels.com!
- Eric SBID #c78e7b909c
- Publicado 05/29/2013
Comentarios
- Olotels SBID #fe36085e6e
- Publicado 07/18/2013
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Dear Eric,
Thank you for your comments.
Kindly note that a refund has already been given to you for the reservation that had been confirmed into our system.
All the details have already been send to your email address.
For any information you may need, please don't hesitate to contact me directly either by phone at 0044 (0) 208 819 79 18 or by email at [email protected].
Best regards
Olotels Team
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- Olotels SBID #fe36085e6e
- Publicado 07/31/2013
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Dear Eric,
We hereby inform you that without an answer from you, providing us with your reservation details, we will consider your case closed. For any other information, do not hesitate to contact us by email at [email protected] or by phone at 0016468436980.
Kind regards,
Olotels.com Team -
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