Fairwinds Credit Union
Queja 247292 Detalles

I found out through my bank statements that someone was using my debit card number for online purchases and having them delivered to catie Mehl in Dublin Ohio. I went to my bank and told them i needed copies of my statement and to clean out my account, they convinced me to leave some money in my account and they assured me they would replace all the money stolen and that there was no need to file a police report because the police would not be interested and it seemed pointless when they could just replace what was stolen. I ignored them and filed a report so Catie could be investigated and arrested but a week later when i spoke to the detective he told me that catie was only a drop location and that my number had been stolen from fairwinds processing department and sold to someone in Russia and they were buying goods sending them to her and she was reshipping to make some extra cash, I guess since she is a self employed birthing trainer needed more money? my bank knew there was a breach and never sent me a new card telling me there was a security breach and when i called they played dumb until i told them of all the charges and what the detective told me! He said his desk is full of fairwinds card fraud cases!! no wonder they wanted me to not file a report! I trusted them to notify me anytime something is wrong and they were the problem and intentionally betrayed my security to protect their reputation!!