UK Vivatic.com
Queja 249145 Detalles

I had been a Vivatic user for a while, they paid well and regurarly until they blocked my account. On asking why, they told me I had defrauded them by taking surveys twice. I asked them for proof and they sent me a very vague statement. I asked for more details so that I could defend myself against their accusations. Got nothing. Today, after 60 days, I thought I may have got help from a member of their staff, but no, what did happen is that they got in touch saying my account could not be unblocked. They still maintained I defrauded them but in the same line they said I could sign in again under a new email registration. If I was supposed to have defrauded them, why would they allow me to re-apply under a different email? My partner, who lives 12 miles away from me went throuh exactly the same thing, same days, same nonsense today. I had lost £33 from Vivatic, my Partner £31 0r so. They sent no actual proof of the alleged fraud. Their word against mine.