Verizon Wireless
Queja 253071 Detalles
- Fecha cuando ocurrió 04/11/2013
- Daños Reportados: $600.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
april 11 a ms torres from brooklyn ny hacked my cell phone account added 5 new lines and upgraded my husband's phone to an i-phone thus rendering his phone unoperateable. went to Verizon's store in Dickinson ND on april 13, they contacted the main company for me. i was assured that i wouldn't be charged for any of the extra charges. Since then I have called them 4 times about my bill each time they assured me that i just needed to pay my normal bill which i did. now they suspended my cell service due to unpayment (late fees, unpaid balance, ny state taxes, long distance phone call to Canada)
I never recieved any benefit from this -ms torres did- but i'm suppose to pay for services i never used or received
each time i contact them they tell me it will be taken care of. i don't feel i should have to pay for their error in allowing my account to be hacked and for services i never received.
- Denise SBID #2967cf471c
- Publicado 06/23/2013
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