Advanced Tech Support, Boca Raton
Queja 253519 Detalles
- Fecha cuando ocurrió 06/20/2013
- Daños Reportados: $350.00
- Ubicacion Boca Raton, Florida
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I downloaded Regcure Pro for my computer and telephoned a number to activate the software. They remotely checked the computer and suggested that Advanced Tech Support would be able to speed up the machine by removing error files. As my computer had been running slower over recent weeks I decided to pay the fee of £141 for the work. they were working remotely on my computer for 5 days because they had wiped off all the programs, including Windows Vista and all the documents, pictures, videos and music and were unable to retrieve these. No feedback as to why or acceptance of the poor service.
Update: 06/26/2013
Today, I have posted a letter To Advanced Tech Support outlining my complaint and requesting a refund of the money paid for the service and compensation for loss of files and programs and the loss of use of the computer for 5 days.
- David SBID #1836e9c394
- Publicado 06/25/2013
Comentarios
- ParetoLogic SBID #d07e2fee90
- Publicado 06/26/2013
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Hello David
I am very sorry to hear of the recent difficulties that you have experienced. ParetoLogic is dedicated to customer satisfaction and we would like to hear from you via our official support channels.
To contact our support site, please send an email to [email protected] and someone will get back to you promptly. If you would prefer, you are also able to give us a call on our toll free line of 1-877-420-7340 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.
We truly appreciate your business David, and look forward to hearing back from you.
Kindest Regards
Laura E.
Paretologic Liaison -
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- flag
- ATS-Support SBID #a9ce9cb459
- Publicado 09/11/2013
- This comment has been deleted by the Moderator for Terms and Conditions.
- nate SBID #93d02ddf4a
- Publicado 11/07/2013
- This comment has been deleted by the Moderator for Terms and Conditions.
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