HotelsOne.com,
Queja 255387 Detalles
- Fecha cuando ocurrió 06/14/2013
- Daños Reportados: $79.64
- Ubicacion Hotelsone.com
- !
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Based on the Drury Plaza Hotel - St. Louis invoice, Hotelsone overcharged me by $79.64 for a 2 night stay. And the Hotelsone website keeps telling you that you can cancel up until 1 day before but then you go to your reservation and because of the reservation's "special rate", it cannot be cancelled. The rate was not special. Anybody with AAA membership or AARP or lots of other categories can get a better rate.
- Anonymous SBID #423c6306df
- Publicado 07/01/2013
Comentarios
- HotelsOne SBID #8f3279eca7
- Publicado 07/10/2013
-
Dear Customer,
We're very sorry to hear of your bad experience. Can you please email us your booking number at [email protected], so we can look into this issue and solve it?
With kind regards,
Hotelsone.com -
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