Reliance Communications Inc
Queja 259412 Detalles
- Fecha cuando ocurrió 05/31/2013
- Daños Reportados: $900.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I used to use their service for over 10 years never had a problem. Their app all of a sudden decided to stop working and go through my local carrier. With my persistence I finally got a hold of customer service and asked them to look into it. Again they kept conveniently saying they needed my information again and again and finally over a month later said that the app was fine. On top of that, I have a balance of $40 on my card and I want them to close my account they say they can only refund $5! On top of the $800 they aren't reimbursing me they can't even refund me my balance! Their topmost customer service representative started yelling at cursing at me on top of it all when I was totally calm with her. Horrible customer service and can't admit that their app was faulty! By the way, I did absolutely nothing different - continued to make calls as I normally did there was no reason that the app shouldn't gone through on my side. Additionally - there was no way to begin with that the user knows if the app is working or not - my stupidity for trusting such a lousy company!
- puneet SBID #6a4fff27dc
- Publicado 07/11/2013
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EstadÌsticas de la Empresa
- Queja Contra Reliance Communications Inc
- Quejas Presentadas: 1
- Daños Reportados: $900.00
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