Fixnow.us
Queja 260857 Detalles
- Fecha cuando ocurrió 07/16/2013
- Daños Reportados: $0.00
- Ubicacion Los Angeles, CA(But really India)
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
was having a problem with my outlook e mail. I did a google search for outlook.com problems and this company came up. They purport themselves in the search as part of microsoft. I granted the tech remote access to my PC via an applet, they did a scan, and told me the problem was caused by many thousands of viruses in my PC(I use an anti virus so I new that was a lie). They wanted to charge me $249 for fixing it. I said no, they haggled, and I said to disconnect me from their remote access. After a few minutes they did, but they left some programs in my PC, to gain access when I least expect it, which I subsequently removed. Hopefully I am rid of them permanently but innocent people must be warned and avoid them.
- Mark SBID #be914bc5b4
- Publicado 07/17/2013
Comentarios
- OmniTech SBID #ca4e88cd40
- Publicado 08/13/2013
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We are an independent Technical support company and we provide support for various software issues on computers with the help of our experienced technicians. We, at OmniTech Support, have thousands of customers who are in long time relationship with us and they are happy with our reliable support. Generally, our technician runs a free diagnosis on the customer’s computer to uncover the root of the problem as initial troubleshooting step. Some issues are obvious, such a help being needed in setting up a home network, but in others, the diagnosis may uncover registry errors or malicious software. We cannot create any “fake” errors, as we are using a respected 3rd-party diagnostic tool. Later our technician might convey the customer about the scanned results and possible errors on the computer. Anti-virus programs can vary widely in what infections they can block and as this customer obviously does not understand, they are not designed to discover corrupted registry errors.
In this instance, the complainer hasn’t revealed any details with which we can use to determine if this person is actually our customer in the first place, or a competitor who can not match our quality and pricing who is trying to malign us. We invite this person to provide some more details like, date of supposedly contacting us, the customer ID he was given, or his email address, so that we can investigate further into this particular case. On this alleged situation we are unable to comment anything. We provide quality, affordable technical support, and always try to provide the best services to our customers. We have earned and maintained an A+ rating from the Better Business Bureau, which tells about our success story and trustworthy service at any point of time. We are a large online support organization and we are managing our business from all over the world and we are headquartered in Los Angeles.
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.