Viaziz.com
Queja 26287 Detalles

  • Fecha cuando ocurrió 08/01/2013
  • Daños Reportados: $2,380.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • Viaziz.com Complaint / User Submitted Image #26287

I bought 6 packages of the 700 bid ultimate pack. That is a total of 4200 bids and then I was given the refund of 4200 bids because of their guarantee winning scheme and still did not win a item. A total of 8400 bids. When I don't bid, the item goes up very low but when I bid the item goes on and on. There seem to be auto bidder all the time. I tried at different hour and still the same. The I open up 2 more account using different nick and ISP and still would not manage to win the item. Every time when timer goes down to 1 seconds there's a bidder that stop my winning. I believe this is a scam site. I would like a full refund of my money. Please help me out

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Comentarios

  • MichelleViaZiz
  • MichelleViaZiz SBID #f11b19542d
  • Publicado 11/05/2013
  • Hi Trinie,

    My name is Michelle Loxton and I work for ViaZiz.

    I have taken time to read through your complaint.

    I will not comment on the amounts you're claiming to have spent as I cannot verify this. The auctions are driven by user demand and we cannot predict how these auctions will end.

    We do have an extensive base of "power bidders" that operate on all sites such as ours. These types of customers often bid very high, even if it means making a loss on the product they're trying to secure.

    I would recommend contacting us however and to take advantage of our reward scheme. If your purchases are what you say they are, you will have earned reward points.

    We strive to create a fair auction environment as shown in our Fair Auction Guarantee and we always encourage you to contact us if you feel you've experienced a problem with any auction, your items delivered from us or any website technical problem.

    As shown in over 90% of the complaints listed on this website, simple user misunderstandings can create the false illusion that our website is a scam. Such as not realizing that each bid placed costs and that you do not receive your bids back if you don't win.

    Occasionally, customers who make a purchase and do not win an auction will feel like we have done something wrong. We do not guarantee any customer will win with their purchased bid package. User participation influences the outcome of all of our auctions.

    Thank you,

    Michelle

    www.viaziz.com
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  • Queja Contra Viaziz.com
  • Quejas Presentadas: 203
  • Daños Reportados: $83,463.05
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