HotelsOne.com,
Queja 263148 Detalles
- Fecha cuando ocurrió 07/29/2013
- Daños Reportados: $200.00
- Nombre de Usuario: hotelsone.com
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
DO NOT USE THIS COMPANY! We booked a simple Holiday Inn res. and were overcharged. When we called Hotelsone.com to cancel (so we could re-book with the actual hotel in person) they told us it was non-refundable (we canceled 6 days in advance, this is unheard of!!) and they were charging another $100+ "fine" on top of the hotel charge. They gave no identifying info and wouldn't let us speak to an upper manager. This is a scam. Thank God it wasn't my elderly parents dealing with these people. We are working with the Holiday Inn and our credit card company directly to resolve this.
- Anonymous SBID #307e02e8f6
- Publicado 07/29/2013
Comentarios
- HotelsOne SBID #8f3279eca7
- Publicado 08/01/2013
-
Dear Customer,
We are very sorry for the complications. Can
you send us your bookingnumber, so we can check with
our customer service and solve this issue? Thanks.
Regards,
HotelsOne.com
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