KKO Mobile
Queja 266516 Detalles
- Fecha cuando ocurrió 08/11/2013
- Daños Reportados: $4.50
- Ubicacion FRANCE
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Hi
I have received the text message dated on 11-Aug-2013 23:42 Hrs that I have subscribed this service, where clearly I haven't.
Their Customer service on 08458341119, mentioned that you can get subscribed to this service by clicking some pop up's for 3 times (is it true ... this seems to be very unsolicited way of subscription and even childrens/adults can accidentally do that.)
When I asked for refund they mentioned that I have to email the company to get refund. What a shame that they are unwilling to help refunding the money over phone. Reason given by the Customer Service (Agnes - who can't even speak english properly and her Manager - who didn't bother to reveal his name) was that the Telecom Service Provider has not given them tool to refund the money back to customers account and only way is CHEQUE ...
Can these fraudsters be brought to justice for ripping off public money.
Sincerely
Saanj
- Saanj SBID #36407c61d4
- Publicado 08/12/2013
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.