HotelsOne.com,
Queja 267299 Detalles
- Fecha cuando ocurrió 07/19/2013
- Daños Reportados: $228.48
- Ubicacion internet
- !
The complaint is against an online dating profile
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International boundaries
I thought I was on the website for Days Inn in Bozeman, MT. I reserved a room for the weekend of August 17th, 2013 and gave my credit card number to hold the room like every motel I've ever stayed does. Without realizing it I was actually on Hotels One site. They immediately processed my credit card and now I am unable to attend the wedding. I called the Days Inn in Bozeman and the manager gave me a number to call. I talked to a customer service agent and they said they would refund the money. I haven't seen it yet.
- Anonymous SBID #a0c9823b09
- Publicado 08/15/2013
Comentarios
- HotelsOne SBID #f8dee93321
- Publicado 08/19/2013
-
Dear customer,
Sorry to hear that your booking did not go as planned, and that the refund is not on your account yet. Can you please email your booking number to [email protected], so we so we can look into this issue with our customer service?
Kind regards,
Hotelsone.com -
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