DHGate
Queja 273284 Detalles

  • Fecha cuando ocurrió 02/14/2013
  • Daños Reportados: $130.00
  • Ubicacion China
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I purchased a dress in Jan. 2013 and returned it due to poor sizing and I asked for a full refund. They agreed to refund me the money prior to me shipping the product back. I sent the product back to them on Feb. 2013 via registered mail. DHgate stated they did not receive the item but when I contacted the US Post office, they opened a complaint and were able to get verification, via a letter, from China post office that the package was delivered. I sent a copy of the letter to DHgate per their request. It is now Sept. 2013 and I still have not received my refund. I have no dress, no $130 refund, and spent $13.17 to return the product. DHgate keeps promising they will refund the money but have not heard back from them since I sent them a copy from Chinese post office that item was delivered. I would NOT recommend DHgate as a business to purchased items from.

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Resumen del Perfil de la Empresa

  • DHGate logo

EstadÌsticas de la Empresa

  • Queja Contra DHGate
  • Quejas Presentadas: 61
  • Daños Reportados: $22,094.49
Visite el Perfil de la Empresa Completo

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