Lorelia Skin Care
Queja 274347 Detalles

I signed up for a free trial offer of Lorelia Anti-aging cream. I was billed $6.35 for shipping as per agreed. I received my product, it was nothing special but for a free trial it wasn't bad. Not long after, I went on holidays for 4 weeks and when I returned I was shocked to find I was charged 3 times, $103.61, $102.24, and $104.94, by Lorelia. Because I was on holidays I did not obtain any of these orders and when I called about this I was told that the company was not responsible for this, I then cancelled my account. After this I was billed again for my "replacement" cream for the one I lost. When I try to call the company back to return it to get my money back, the automated recording says I no longer hold an account with the company and the phone hangs up. I am extremely upset about this, I have lost alot of money for nothing. I don't want this to ever happen to anyone.