AT&T
Queja 27670 Detalles
- Fecha cuando ocurrió 09/29/2013
- Daños Reportados: $24.12
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Signed up for new phone service for a lake house. The purpose of the phone was to be connected to out of town family. Told the representative this informtation. Representative gave us a price of around $35.00/month this included taxes and fees and was supposed to include all usage including long distance. Since we were good customers this was a special pricing and the installation would be waved since there was an exisiting line. Also stated this price would not change for a year and we should call at the end of the year for any special offers. The first bill we received was for $35.28 the second bill was for $59.40. This bill had long distance phone numbers on it, whereas the first did not. We called to disbute the bill and were switched to 7 different people all stating that the bill was correct and refused to listen to the starting agreement given by their representative. We did not receive a written agreement since everything was done by phone. No other contact had been made to us by AT&T.We certainly felt that this was a switch and bate since our intitial offer was for $35.00. Now that we have the phone installed and are away from the lake house we seemed to be stuck with this situation.
- smilie SBID #1c6fee0c9f
- Publicado 10/18/2013
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- Queja Contra AT&T
- Quejas Presentadas: 217
- Daños Reportados: $9,392,600.76
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