Banc De Binary
Queja 277754 Detalles

I initially deposited 5,000USD early this year.

Untouched after 3months, on 1st week Sept I was relentlessly pursued by one of their brokers who identified himself as Basel to deposit another $5k as he told me that I could not make big profits with 'small' deposits.

He asked for my credit card details while still convincing me that it's going to be 'hassle free', and that 'he was just there to help me'. He ASSURED AND GUARANTEED me that I can withdraw my money anytime if I don't make profit this month and that I can still pay for my credit card from the withdrawal. He knew that I meant withdrawal anytime as he was completely aware that if the transaction goes through my credit is due Sept30.

He agreed and even told me "Yes even tomorrow you can withdraw but I don't want you to do that because I want you to make profit." It was this assurance that put me at ease. On the other hand, they already charged me on my credit card even when we were still in the process of negotiation!! After realizing they already charged it on my credit card I was still a little bit at ease because I 'knew' I can still withdraw my money 'anytime' as what Basel had been promising. Later on I was forced to sign the bonus contract which would not allow me to withdraw the deposit UNTIL I HAVE REACHED THE TURNOVER---which is the exact opposite of what Basel had promised about the withdrawal during the time that he was still convincing me to deposit.

On Sept 6,on the actual NFP day, Basel introduced me to Ross through Skype initially saying that Ross wanted to say something 'very important.' He first welcomed me and after few seconds, he started inviting me to be part of the VIP Lion's Club. He was saying that to be part of the VIP I need atleast 50,000USD deposit which I robustly refused. He delightedly told me "I don't want you to deposit anything for now, I just want you to experience being a VIP". Convinced that he will not charge me anything, I joined the NFP event along with the VIPs on skype but ended up sidetracked since I have very slow internet connection. I was in Nepal that time but was surprised to go home on Sept 7 with bank notification on my mobile that I have another 2K USD charges (charged on Sept6). Again, this is an unauthorized charging of my credit card and is deceptive behaviour from Banc de Binary!

Still not satisfied with my additional unauthorized deposit, Banc de Binary have tried to deposit more funds without my consent until there's nothing more to charge as I have reached my credit limit.

Such misdemeanors have placed me in a difficult financial position as I am 'forced' to pay these charges out of their misleading and deceptive statements and promises. They knew from the very beginning that I would not deposit if I cannot make instant withdrawal at any time. This constitute unfair business practice.

Later on, my account was transferred to a senior financial analyst named Justin. He immediately replied after my first email of complaint and offered to get the 'best service' from BDB. I said I would not want to trade and demanded immediate reversal of my total deposit of 12,000usd. He again tried to convince me to test their service and see that 'Banc de Binary is profitable' but I completely refused it and again demanded the reversal of my deposits. After 3 consecutive days of sending emails to him I still did not get any replies from him.

I have totally lost confidence and trust with Banc De Binary. Please help with the reversal of my total deposit of $12,000.