Direct Funding
Queja 27833 Detalles

I searched on line for a loan. I received a call from a woman with a very heavy accent . It was hard to understand her. I had to interrupt her to tell her I couldn't understand her and to email me the info. She claimed that this info would be sent via USPS. On the 30th of Sept. I noticed my checking account was charged $30.00.I called (877-786-4120) to inquire. I informed the rep. I did not authorize this and asked for a supervisor. I explained the incedent to him. He spoke with a mgr(?), and informed me this has been cancelled and my money would be refunded. I waited until 10/14 to find out where was my money. A rep. informed me it takes 15 days for a refund. She claimed the money would be in my account on 10/17, because of the week-end. I informed her if the funds were not there by Tues. 10/18, I would contact the US and State Attorney General-Fraud. I still,have yet to see my funds returned.