Buongiorno - Star Secrets
Queja 278423 Detalles
- Fecha cuando ocurrió 07/22/2013
- Daños Reportados: $12.87
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
An outfit called MobiVillage/Buongiorno somehow got a hold of my mobile number and started surreptitiously billing me a radar-evading £0.825/mo. This has been happening since July and we just caught it in an audit of my phone bills. I called MobiVillage/Buongiorno but got an automated answering system through which I unsubscribed. I then contacted EE, who found another number for Buongiorno. They put me through and I spoke to a rep who explained that fraudulent charges were apparently for some celebrity gossip text service. After I calmly threatened legal action (which I would have been willing to take) Buongiorno's seemingly helpful customer service rep took my name and email address ***scary divulging too much info moment!*** and offered to provide a full refund via Paypal. We'll see if it arrives. I would note, she mentioned that Buongiorno is related to Orange (a statement I haven't checked). If Orange is involved, this is apparently a new type of fraudulent activity that is supported by supposedly "legit" phone companies who may be actively perpetrating the fraud.
- Anonymous SBID #4d80ee9d5a
- Publicado 10/03/2013
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- Queja Contra Buongiorno - Star Secrets
- Quejas Presentadas: 27
- Daños Reportados: $859.14
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