Merchant International Lending
Queja 279606 Detalles

Back in September, I started a loan app. from this company. Due to recieving a small pension check monthly, I had to wait till Oct.1,2013 to complete and forward a "collateral down payment of $484.00, plus a western union fee of $29.00. I was notified on October 1, by Dana Dobson, my loan rep via phone call and email, that I was all approved and my funds would be in my account by noon on Oct.2,2013. On Wed. Oct.3,2013 I then got a phone call from a Mr. Gregory Beeler, that they were having a 3 day backup issuing checks, and that he would try his best to get me funded before the weekend. No funds. I then spoke to Mr. Beeler on Monday, and he then stated that he was having difficulty getting me a loan,but he would keep trying,this after already being told I was approved and would have my funds the next day. On Tuesday Oct.8,2013, a week later, Mr. Beeler stated that he finally got me approved, and that my funds would be in by days end, or first thing in the A.M. on Oct. 9. Speaking to Mr. Beeler on Oct. 9,he then and only then told me I had to pay $400.00 additional for "taxes" before the Jamaica Finance board would release my funds. Not Once, since I started this whole process was I ever told, by Dayna Dobson, or Gregory Beeler that additional funds would be needed for "taxes" before my money could be issued. This after numerous occasions of telling me my funds would be deposited. Mr. Beeler then stated that the finance company would hold this loan for 7 days, at which time the funds would be returned to Merchant , and then from that time it would take 30 working days for me to recieve my collateral payment back. Note I did a lot of research on this company, supposed to be very reputable, but beware!! run arounds and more run arounds. I am frustated and venting, but a reputable company would not do this sort of things to its clients!! Will keep you advised as to whether my original "collateral payment" is actually refunded. and surprise, I was actually bonded for this loan by a company called Investec, to whom I continually emailed to find out what the process was, and never heard a word back from them either!!