HotelsOne.com,
Queja 279718 Detalles
- Fecha cuando ocurrió 09/12/2013
- Daños Reportados: $477.32
- Ubicacion HotelsOne (Travelscape Sydney)
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I made a booking but then had to cancel within the required time, only to discover that HotelsOne had charged my card twice. They refunded one amount, but I have only had automated responses that the issue of the double charge will be addressed in 24 hours. Needless to say, I have heard nothing. I have apporached them twice in 2 weeks with nothing solid in response. I have bank statements to prove the double charge.
- Anonymous SBID #a141024b90
- Publicado 10/10/2013
Comentarios
- HotelsOne SBID #8f3279eca7
- Publicado 10/14/2013
-
Dear Customer,
We're very sorry for the inconvenience. Could you provide us your name and booking number? We will need that information in order to address this issue. Thanks in advance.
Kind regards,
Hotelsone.com -
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