(209) 286-7475
Queja 280841 Detalles

On 10/15/2013 They approved me for a loan of $3000.00. Giving me a loan number verifing that I was approved and to call 1-209-315-5456 to get my money. When calling the number given, Robert stated that to have the loan activated I needed to get a Green dot money pac for $183.00 than they would put the money in my account. So I did go get the Green dot mony pac and call back Robert with the verification number. At that point he said he would turn my file over to the bank to have the money deposited. When I called back to see where my money was Clayton stated I needed another $310.00 to have the money deposited to prove that I could pay back the loan. So again I went and bought a Green Dot Money Pac to have this put on my account, all the time they stated this money would be deposited back in to my checking account. I called Clayton back with the code from the Green Dot card. He than stated the money would be deposited. When the money wasn't deposited I called back, they transferred be to the insurance department with an agent name of Calvin Williams stating I need to insure the loan for $450.00, I stated I no longer wanted the loan and wanted my money back, he stated that my money could not be refunded it would be kept for a cancellation fee. I hung up. He called me back saying that he could do the insurance for $250.00. I said ok, went and obtained the money from relatives saying I would be able to pay them back today. So I went and got $200.00 and called back to Calvin he was not there, Albert answered the phone and said he was the General Manager, and told me that Calvin was not authorized to do this and I had to have the full $450.00. By now I was so far in, I thought I had to do this to get my money back. I explained to Albert that I could get the money by 10/16/2013, he said fine I can call him with the money information than. So in the morning on 10/16/2013 I called Albert with the code for the extra $250.00. He assured me that my money would be in my account within 30 minutes. When it wasn't in the account I called back. Some associate in the adminstration unit answered Albert's phone and stated that I need $800.00 more since it was over 24 hours since the transaction started. I hung up on him. Recalled Albert on my work phone, he picked up. You can imagine what I said to him, he said the same as the adminstative associate. I stated that this was a scam and wanted my money back. He stated he could not do that. I said that a complaint would be filed against them.

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