SerumPerfectRadiance
Queja 28085 Detalles
- Fecha cuando ocurrió 10/20/2013
- Daños Reportados: $125.95
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
free trial, just pay postage. Sample product arrives, month later, second product arrives (totally different product from sample). Then GBP74.95 taken from back account 4/10/11. Tried to call phone number on statement to cancel. Surprise call drops out every time i try. Sent off note through their contact site to cancel. Again surprise today 20/10/11 another GBP 51.00 taken from my account and no product arrived. How do i stop this????
- NothappyJan SBID #5ff4c0f56b
- Publicado 10/20/2013
Comentarios
- maj SBID #1213a928e6
- Publicado 10/20/2013
- Hi - I had a very similar thing happen to me. You must first of all tell you bank that this is an unauthorised transaction - in other words a scam! They will no doubt tell you that you have taken out a subscription with this company! You will have to contact them directly - ask the bank what information they have - these people operate under several trading names. The one I bought from was Eastern Western Wellness Florida, other names The Health Diet Store and owned by Gen-X Concepts LLC. I managed to get a telephone number whereby someone answered try - 0207 979 2667 - you will probably be directed to the US - no doubt at premium rates. If you get through explain that you want to cancel this order and any other transactions and demand a full refund on any money taken. Get a name and a policy number and confirmation of this cancellation. My bank cancelled my debit card and have blocked any future transaction with these scumbags........Good Luck Maj
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