OneGreatFamily.com
Queja 282081 Detalles
- Fecha cuando ocurrió 09/26/2013
- Daños Reportados: $59.88
- Ubicacion Utah
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
In November 2012 I signed up for a 7 day trial, used it that day and cancelled it the next day. I just received my statement and noticed that I was being charged a renewal charge of $59.88 for a membership of which I cancelled last year. Called the bank immediately and then OGF. OGF stated that they saw my cancellation with Archives last year but did not cancel my membership with OGF. Come to find out there are 2 companies within that company, Archives and OGV. I have proof that states you will not be billed if you cancel within you 7 day trial period. This company is a rip off, scam, lying, cheating, the worst ever...........!!!
- Kim SBID #78ebe91dfb
- Publicado 10/22/2013
Comentarios
- Customer SBID #b954871057
- Publicado 10/24/2013
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"OneGreatFamily has great customer service for any concerns or questions and are very helpful. The contact information is located at https://www.onegreatfamily.com/ContactUs/Default.aspx or the phone number is 1-877-643-8733 press option 4."
They are very professional and are very helpful to clear up any misunderstandings and give clear directions to resolve any issues. -
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