Alfasent.com
Queja 283566 Detalles

  • Fecha cuando ocurrió 09/08/2013
  • Daños Reportados: $77.50
  • Ubicacion UK
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • Alfasent.com Complaint / User Submitted Image #283566

I did a purchase in Amazon.uk and I used Alfasent.com as a 'bridge'. Their job is to receive my product and send it to my address in Brazil. But they forgot to write down my 'CPF', it's an important document number in my country. They did not asked for it in registration and mailing process, but it's still  Alfasent.com responsibility to know what each country requests in their respective customhouses. I called TNT Brazil (the courier that transported the package,) last week, said the track number (879257632) and they told me that the customhouse refused the package because there was not written my CPF in the box, and returned it to Alfasent.com address in UK. When it got back in there, they told me through e-mail, that was necessary for me to pay for their mistake, in other words, pay for shipping again. What, of course, is not gonna happen. I got a refund for shipping cost creating a dispute in PayPal website. But I did not receive the value of my product that they have in their hands (£47.98 GBP), purchased at Amazon. I request a refund of £47.98 GBP, this is what I paid at Amazon.uk for the product.

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Resumen del Perfil de la Empresa

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EstadÌsticas de la Empresa

  • Queja Contra Alfasent.com
  • Quejas Presentadas: 2
  • Daños Reportados: $227.50
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