Max Garcinia Burn
Queja 284760 Detalles
- Fecha cuando ocurrió 09/20/2013
- Daños Reportados: $148.95
- Ubicacion California
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
My daughter ordered the free trial and wasn't informed of the automatic charge after a certain amount of days. She ended up receiving 4 bottles total and I (her father) called customer service. I then received a cancellation code and a return merchandise authorization number from them. I sent all merchandise back and then did a follow up call a couple weeks later on 10/4/13 to confirm that they received the merchandise. The merchandise was received and I was told the refund would be returned to my account within 3-5 business days. Since then, I've called on 10/16(x2), 10/17, 10/23(x2)and 11/3 where each time I was told I would receive the whole refund except the last time I called. (I was told I could only receive half the total amount.) When I asked to talk to their supervisor about the subject they told me he was in a meeting and would call back. So after the multiple calls of at times being hung-up on and being promised the full refund, I am left with nothing. I have the names of some of the reps I talked to. The last person I talked to, I previously discussed the issue on an earlier date with her. I was told that I was promised to receive a FULL refund and now was told I was only able to receive half.
- Victor SBID #4e4ac1ec27
- Publicado 11/04/2013
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