Hello Totem
Queja 284877 Detalles

  • Fecha cuando ocurrió 02/25/2013
  • Daños Reportados: $150.00
  • Ubicacion San Diego, CA - www.hellototem.com
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • Hello Totem Complaint / User Submitted Image #284877
    • Hello Totem Complaint / User Submitted Image #284877

In February I arranged to sell them my old iPhone for $150. I sent them the phone and they verified receipt. Initially, they claimed the phone was broken, without giving any details. After a couple of requests by me for details, my case was forwarded to a supervisor, Dan Heiman, who e-mailed me on March 22 and told me he would approve the original quote of $150.

April 4, I e-mailed Dan back because I had not received a check or any further update. I got no response. On June 21, I received an e-mail telling me "Break out the bubbly. It's pay day! Your check for $150.00 is in the mail and your device is on its way to a new life."

On October 4, I e-mailed them to inquire about the status, as the check had not arrived. I also submitted a ticket through their website. I have gotten zero response, and the ticket I opened is listed on their website as "awaiting assignment to a support agent" - a month later!

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Resumen del Perfil de la Empresa

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EstadÌsticas de la Empresa

  • Queja Contra Hello Totem
  • Quejas Presentadas: 57
  • Daños Reportados: $10,062.97
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