Market Traders Institute/Next Step Financial
Queja 284950 Detalles

I purchased the ultimate traders package from MTI after multiple infomercial emails and phone calls. Their sales Rep(Mr. Kyle) told me on the phone that their cancellation program is designed for the first 30 days to allow customer to opt out if not completely satisfied and I will received a full refund. The deals and the hype never stop I finally purchased the package for $4700.00. I signed a consent for them to take the payments from my credit card which is divided into two parts, however I received an email with my orientation instructions 7/23/2013. I called the office I was assisted with how to access the lessons online. After about 15 to 20 minutes the mentor(Mr. Booth) told me if I have any problem to contact him. On the 7/23 I worked online with the product I had no problem the following day I noticed the video stopped in the middle of the lesson then a black screen appeared with difficulty to restart the lesson.I called the office I was assisted by another mentor, he got the video up and running, but only lasted for an hour or more and stopped again and the black screen would appear with difficulty to restart the lesson, after multiple calling the office I was assisted x3 the problem continues I decided to cancel and get my money back. I was told to fill out a form on their website in order to cancel, I did, but the company pay no attention to my problem but continued to send me emails to buy more of their fraudulent products. This company is very big on hype and extremely short on delivery and measurable results. I received nothing from this company for my $4700.00 I only viewed a part of the first video of this course with a lot of difficulty I refused to have anything more to do with their product and would like a full refund of my money. I will not finish the course that they asked me to do. This is all a scam because the video does not work. This is Ponzi scheme why do I have to finish 16 module to get my money back. To everyone please stay away from this company. Mr. Kyle repeated and assured on the telephone that if I am not completely satisfied within 30 days a full refund will be issued no question asked.
Product_Or_Service: The Ultimate Traders Package
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